Hp laptop touchpad stops working randomly. I have made alot of search and I can't fix it.

Hp laptop touchpad stops working randomly Jun 5, 2020 · I have a HP Envy dv7-7332ea laptop which has been running great for over 7 years now. May 24, 2018 · The 2 finger scroll function of my touchpad stops working randomly. Update Touchpad Drivers: Similar to the graphics card, ensure your touchpad drivers are up to date. How do I fix this? Use the easy, automated solutions below to fix keyboard, mouse, touchpad, and clickpad-related issues for HP laptops and computers. My laptop was working fine until I updated to Windows 10 1909 Build 18363. I tried to install the updated driver but the problem continues. Sometimes this will happen at boot up and sometimes after a Windows update, but generally it just appears to Oct 8, 2022 · The touchpad has a technical defect. May 3, 2022 · Create an account on the HP Community to personalize your profile and ask a question. See full list on howtogeek. Check touchpad settings: Ensure that the touchpad is enabled in the laptop's settings. It is fixed simply by restarting the laptop but that is not always possible. May 16, 2024 · The banner remains frozen for as long as the cursor is and then it disappears when the cursor starts working again. Dec 19, 2023 · I have a HP Envy X360 Laptop. My trackpad every few seconds stops working and the cursor just stands still and there's really nothing I can do about it. It stops scrolling as normal and the click buttons do not register. Sep 3, 2018 · The touchpad worked a few days ago but randomly stopped. Aug 7, 2022 · Please use the notebook at least 2 days. Restart your computer and enable the touchpad. My hp laptop touched is not working sometimes when I opened my laptop. Troubleshooting Your HP TouchPad Common HP TouchPad Issues. Basically, the issue was that when my finger reaches the left half of the trackpad, it stops working in 1-2 seconds. Jan 19, 2024 · On my convertible laptop, the keyboard and trackpad stop working after coming out of 'sleep' mode. In order to do anything on it now, I have to touch the screen to click websites and things like that. Apr 29, 2019 · In the Windows search box, type TouchPad. AdAware is a powerful antivirus tool that can protect your computer from Jul 1, 2018 · Yes, the touchpad is not working in the diagnostic screen it is a hardware issue. Alternative: Use external mouse . Please help. Click Check for updates and messages to scan for new updates. Check for Fn Key Combinations. I hope this helps. To turn your HP touchpad off and on. I plug in a universal charger it charges the battery and the touchpad works flawlessly. Issue: Touchpad stops working randomly. I'm running Ubuntu 10. AAE7U1) laptop. Disconnect all external devices and unplug the power adapter. Take care and have a good day. I've tried double tapping the left corner - no change. The joystick is unaffected. In other words, if I put two fingers on the touchpad and fling them, the page will scroll and then stop when I take my fingers off. I suggest you update the Touchpad Driver from the Device Manager - In Windows, search for and open Device Manager. I need to hit escape and then it appears to work again for a very short while. Make sure the touchpad is enabled. I had to touch the screen in order to use the laptop. Checked the touchpad status (says working ok even when frozen. I have updated all my drivers to the latest version, and tried rolling them back to see if my touchpad works, but nothing works. If the touchpad still works we will close the case and you could <mark> the instructions and drivers I listed <as a solution> to help the community. com Jan 7, 2025 · A HP laptop touchpad not working can be caused by a variety of factors, ranging from simple settings adjustments to more complex hardware issues. Jul 24, 2018 · If that doesn’t fix the problem, check the touchpad settings. If the touchpad on your laptop isn’t working properly, As you've mentioned it’s possible that software conflicts. This can happen while in use, or from notebook wakeup, or bootup. (2) Left click on touchpad stops working a month or so later, HP replaces touchpad. It starts working also after 7-8 days, works for 2-3 days, and then stops working again. 40GHz. Press Windows + R, type msconfig, and press Enter. This tool will install the most compatible drivers for your laptop: Click here to download and install the HP Support Assistant. Join our passionate community to stay informed and connected with the latest trends and technologies in the gaming laptop world. The only way I can use the computer is because it was a touchscreen. I say randomly because it was working fine this past Sunday, I went to a pool party, and then came home and it was no longer working, and no updates appeared to have occurred during the time. Hi, I bought a HP OMEN 16-c0500na 16. When the touchpad is working, it functions perfectly. May 11, 2022 · This issue just started a few days ago. Nov 23, 2024 · Shut down your laptop. Windows Update Oct 4, 2019 · The touchpad on my "HP Spectre x360 - 13-ap0000no" randomly stops working. Fix TouchPad issues on the HP Spectre X360 Welcome to r/gaminglaptops, the hub for gaming laptop enthusiasts. If you are not able to see these settings, we suggest that you contact your laptop manufacturer. The pointing device is Synaptics PS/2 Port TouchPad Reinstalling the touchpad forces the latest drivers to download from Windows Update. Click Additional settings. the only way to get my mouse back is for me to restart my laptop. Some laptops have an Fn key function that disables the touchpad. Good luck Jul 30, 2022 · Touchpad issues can come from the hardware or drivers that are powering it in windows, several users reported that their Synaptics touchpad stopped working. The cursor on the screen will just not move for about 20-30secs, then it start to work again. My system says all drivers are up Nov 19, 2024 · Refer to this document: HP Pavilion x360 - 14-ba004ne User manaul HP Notebook PCs - Troubleshoot the touchpad How to fix the touchpad on HP Notebooks running Windows . I've updated the driver. If this is the case for your computer, it is possible you accidentally disabled your touchpad by pressing this combination on your computer. Sep 8, 2014 · Return the computer to a software configuration when the TouchPad was working by restoring the system to a time when the touchpad was working correctly. The select buttons top and bottom work without any issues. Click the TouchPad Settings or the ClickPad Settings tab. External mouse works. I can only get the left side working again by pressing Fn-F11 twice to cycle the touchpad. I can't click by tapping and I can't click by using the 2 buttons. Additionally, if i click on the move back button (upper left reverse arrow) it o My touchpad becomes glitchy, sluggish, or stops working altogether when charging either with the official or an aftermarket charger, both when I'm using the laptop and after charging overnight. Perform a hard reset. I'm a graduate student with finals coming up in 2 days. Try pressing the F5 or Fn + F5 key (or other function keys with a touchpad icon, depending on your keyboard) to see if this restores touchpad functionality. Apr 22, 2022 · My HP elitebook 840G5 has the Synaptics Clickpad. This generally happens every couple of days. To disable HP Control Zone, follow these steps: Navigate to the Mouse section in the Control Panel. The touchpad will randomly go unresponsive. I've restarted the computer. This happens on average twice a day. I was using the usb A port, but when I used my external usb c port to connec Sep 10, 2023 · Had my laptop for around 4 months now trackpad randomly stopped working and works sometimes randomly. I am sending you a private message with instructions for further course of action. I understand that the Touchpad keeps freezing randomly. Any idea of what may be causing this problem? Maybe a key I am hitting? Any way to re May 1, 2012 · All information regarding specifications are from the HP Support Assistant. I tested the device in the BIOS everything pass. It randomly stops working every few minutes and the only way to start it working again is to use Fn+F7 to turn the pad off and back on again. Not allow scrolling/normal touchpad functions when issues are occuring. Control Panel -> Hardware & Sound -> Power Options -> Change Plan Settings (of current selected plan) -> Change Advanced Power Settings -> USB Selective Suspend Setting -> Disable (both) Jul 11, 2022 · My touchpad has randomly stopped working. 1706 The touchpad on my laptop is very sensitive to the point that sometimes I swear I didn't even touch it. It found a problem, fixed it, but didn't fix the touchpad. These settings vary by manufacturer because Windows itself has no ability to control touchpad options. I have tried the methods suggested in that article already, however, it doesn't seem like a permanent solution. Whilst on the phone they had me uninstall the touchpad driver and bios and then redownload them both. Sep 25, 2020 · Hi, have a HP Envyx360 and have been having an issue with the keyboard and touchpad working. If you're having issues with an unresponsive touchpad or trackpad, there are several ways to get your device in working shape, whether it's a Dell®, HP® or Lenovo® laptop. also when the trackpad aint working it dosent show up in the device manager. Thanks Mar 2, 2017 · I have a Dell latitude E6320. Jan 13, 2025 · (In case it makes a differenceI upgraded to Windows 11 a year ago when I added more RAM to the laptop. I booted up in safe mode and the touchpad works ok in safe mode, but as soon as I boot back into normal mode and login to windows the touchpad stops working. Here is the sequence of events: With the laptop on, flip the screen to tablet mode to take notes using the HP pen. Dec 15, 2018 · The touchpad intermittently stops working. There is generally a dot at the upper left corner of the Touchpad pane, so you can double-tap the dot on the upper left to enable and disable the HP Touchpad. I then closed the lid without shutting down the laptop, then opened the lid a few minutes later to shut down the laptop from the login menu. Windows usually stop responding when it does open. Refer to this article to further troubleshoot touchpad issues. i did update the drivers. Some users have complained that it would intermittently stop working or would stop responding altogether. Now the major issue is if again I upgrade the touchpad driver the keyboard issue resolves but the touchpad stops working. Your laptop may contain corrupted files or software. Aug 1, 2019 · After a few minutes of use on my computer, the touchpad seems to be turning itself off. I have make your the drivers at up to date. Feb 18, 2013 · HP replaces my hard drive. I have updated the laptop with current drive. Once in a while, a restart will have it working, but within minutes, it randomly freezes again. I have checked that the drivers are up to date. On most HP laptops, you can access the touchpad settings by going to "Control Panel" > "Mouse" > "Touchpad" tab. Open Settings > Devices > Touchpad and ensure that the touchpad is enabled. If you have a Synaptics device, the tab includes the Synaptics icon. Check if there are updated touchpad drivers for your laptop. Dec 7, 2018 · My touchpad is not working. From Windows device manager shows below for the "I2C HID Device" w Touchpad settings aren't present in "Bluetooth & devices". This is what it shows in the Device Manager. For whatever reason, sometimes it would get worse either while charging or after charging (could be a coincidence). I suggest that you follow the steps listed below to uninstall and reinstall the touchpad/trackpad drivers. One of the easiest and most effective ways to fix the Windows 11 touchpad not working issue is to restart your PC. We formatted it and reinstalled Windows 11 version 24h2, but the problem was not resolved. Starts and stops randomly and no matter the HP diagnosis tool never detected any problem. Look for the latest touchpad driver under the "Driver - Keyboard, Mouse, and Input Devices" section and download it. May 12, 2020 · Welcome to HP support community. Don't worry I'll be glad to help, however, to provide an accurate resolution, I need a few more details: Mar 23, 2017 · The TouchPad on the on the HP Spectre X360 is very sensitive and hasn’t been without its issues. Feb 18, 2018 · Fans inside the notebook become louder because they are spinning faster as the laptop gets hot, to remove the heat. This makes it difficult to position the cursor accurately in one move operation. But suddenly it stops working and doesn't showing the pointer on screen. Here is an example of it working & not-working. Now the troubleshooter is broken. For weeks, I didn’t know what the issue was Apr 8, 2023 · The touchpad just goes in and out. All the problems disappear for a while when I restart the computer and the comes back. At first the problem wasn't so persistent and i could easily fix it by pressing f11 (lock touchpad/unlock touchpad) two times and it would reset the touchpad istantly and also fix the problem. Turn your Chromebook off, then back on again. May 24, 2020 · For the last few hours my touchpad has stopped working. I'd like to help . Dirt and dust may be stuck in your touchpad. HP Victus doesn't even feature the double tap on the left side to unable/disable trackpad, so I really don't know if I'm doing anything wrong or whether I may be mistakenly giving prompts that randomly turn off the trackpad. Dec 21, 2023 · Hello, I have an HP Pavillion 15-inch gaming laptop. Jan 6, 2019 · Try the steps recommended below. During a Windows session, I will have to press Fn-F11 several times, and a system reboot temporarily addresses the Jun 6, 2022 · HP EliteBook 840 G6, W10Pro V21H2 19044. From the results list click TouchPad settings. Perhaps, while trying to use the Fn key to change the volume on my laptop, I ended up with the touchpad not working on my laptop. When finished, flip back to laptop mode. Cause 8: AdAware . Jan 15, 2018 · Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues with the cursor moves on its own on your HP Notebook. Make sure the touchpad is enabled, and you can also adjust Nov 15, 2024 · When your HP laptop touchpad isn’t working as expected, start with these basic checks before moving on to more advanced solutions. Select Change mouse settings—there are other Jun 4, 2018 · If the issue still persists then download and run the HP Support Assistant tool. Synaptics touchpad stopped working. Many HP laptops allow you to quickly disable and re-enable the touchpad using a simple gesture or keyboard shortcut. Sep 16, 2018 · Also, Try updating the BIOS, touchpad and chipset driver on your PC and check if it helps. Support Home ; Products . The touchpad depresses, but nothing happens. Yet the touchpad still randomly stops working. Refer this article to know more information about using the HP support assistant. Go to "Device Manager", find your touchpad under "Mice Jun 4, 2020 · Works ok at the login screen, but as soon as you login to Wndows the touchpad stops working. Jan 12, 2025 · in my HP laptop touchpad is not working after windows update. most of the times there is no visible cursor either unless I use an external mouse. Here's how to fix those Jan 7, 2025 · when using my touchpad it randomly stops working it freezes and when i normally reset my laptop it doesn't load and when doing a hard reset it works . I really need my laptop to be fully functional. This is due to outdated or corrupted touchpad drivers. Additionally, some models have a PalmCheck feature that can cause touchpad problems if enabled. This video covers performing resets, updating the drivers, and t It's seems a wide known issue across the OMEN laptop product line of having a faulty touchpad (lost response randomly in left click, drag'n'drop, scrollingetc) and that happens to mine 2021 OMEN 16 too. Re-enable Your Touchpad Using the “Fn” Key. Jan 24, 2022 · If your HP device has this mouse issue, you can try disabling it. I have made alot of search and I can't fix it. It also occasionally shows other odd/erratic behaviour. Changing the way you rest your hand on the laptop could help improve Dec 2, 2023 · Hey Abdullah! The issue is that my touchpad randomly stopped working after the Windows 11 Update, it's been a long time now since it happened. As if it didn't exist. My touchpad on my HP Laptop 15-db0xxx just stopped working today. When using Device Manager to reinstall the touchpad, search for the touchpad in Device Manager under one of the following categories: Jan 17, 2023 · I then shut down the laptop again, this time with the mouse still plugged in, and restarted it. Tried to reinstall the driver, but the touchpad isn't listed in my devices. It remains glitchy until I give up for a few hours, then come back to it and the trackpad works normally again. Anyway, twice in the last month, my touchpad has stopped working. I'd like to help. Occasionally, a hard reset gets it going again. The touchpad starts working again for a short while after restarting the machine, but quickly stops again. Jun 14, 2019 · Once I did this, I tried to use my touchpad so that I could insert my password and nothing happened. So you can check and enable the Touchpad on your laptop to fix it. I am using HP Notebook G7 Notebook and my keyboard and touchpad stops working after sometime and i have to press the power off button or just restart the pc to get them working, the external mouse works fine and this happens after 5 - 10 minutes of switching on the laptop, Aug 14, 2020 · Hi and thanks for reaching out. The 2 finger scrolling stops working, or just becomes erratic, tap to click stop working, I have to tap really hard or actually click, I end up just using the touch screen instead. Dec 3, 2024 · If the touchpad on your HP Pavilion x360 convertible laptop stopped working suddenly, try the following steps to resolve the issue. Good luck Jun 14, 2024 · HP Support: Visit the HP Support website specific to your laptop model. My keyboard/trackpad issues started happening randomly where the rest of the laptop seems operational and I was able to still partially use it via the Jan 11, 2019 · When this issue occurs (randomly), accelerated scrolling stops working. My name is Jan an independent Microsoft Advisor and a user like you. I have gone in Device Manager and searched for drive updates, there are none - I am apparently running the best driver available. I went into the settings and could see the touchpad within the Bluetooth settings, both the touchpad and mouse were functional. May 19, 2023 · Welcome to HP Support Community. HP warranty valid -> Contact HP Support for service repair . Alternatively, you can restart the Windows system several times and check touchpad again. Press the Esc key several times. Is sometimes present even after a clean OS install. Jul 13, 2023 · One day suddenly my touchpad stopped working, as I also use wireless mouse and it works fine, so I didn't feel the need to get it checked before. Sometimes it can be accidentally turned off. We would like to show you a description here but the site won’t allow us. Feb 14, 2018 · Welcome to HP Forums. May 28, 2020 · My laptop is only a week old, but during this last week, the TouchPad randomly stops working. Today, it stopped working, and I have tried everything to fix it. Since then (1 day ago) there haven't been any issues so far. Press the power button to 'sleep' the laptop. I own the aforementioned laptop from HP and for the last year I've been experiencing issues with my touchpad where it would glitch, partially work or stop working completely - randomly. Restart your PC. It doesn't seem to freeze up because there's high CPU useage. Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. If i reistall and update the driver it will work for few hours and stop abruptly. Aug 3, 2016 · Laptop Model: Acer Aspire ES1-311. ) Tried turning the touchpad on and off with the keyboard. Could occur after Windows Update or upgrade from Win 10 to 11. It seems very random. The following list describes some causes of excessive heat: Dust inside the laptop. Sometime reboot and/or shutdown fixed issue, other time no luck. (3) Headphone jack stops working about three weeks later, "fixed" but now my house music comes through my laptop speakers at work when my system makes an event noise. Feb 26, 2011 · The touchpad suddenly stopped working in my HP Pavilion laptop. In Windows 7 or 8, go to the Start menu or the search charm and type mouse settings. I own HP Victus 16 laptop for more than year. Is there any way to stop this happening? It's very frustrating. You can adjust the TouchPad settings for scrolling. Jul 2, 2022 · I've got a Dell Inspiron 5515, running Windows 11, and after a year of owning it, I've started to get this weird issue where the touchpad clicking stops working randomly (I can still move the mouse around though, just the left/right click cease to work); say after 1h of use. The touchpad suddenly stopped working in my HP Feb 6, 2025 · brand new laptop (acerswift ultra5) and my touchpad keeps stopping like it will work for a while then just randomly stop working for a few seconds i cant click or move it around then will just start working again it happens quiet a bit within a minute of using my laptop. Touch Aug 24, 2022 · This article further lists why the HP touchpad stops functioning, along with a step-by-step guide on fixing the issue. I have been experiencing issues with the touchpad for about two or three weeksSometime it works and others donot. I also noticed that when I tried to use my external mouse, my computer was not registering thst it was plugged in. 1 from bestbuy three days ago, the touchpad keeps becoming unresponsive or erratic, and enabling and disabling the touchpad via fn+F11 fixes it temporarily, but it keeps coming back. Jan 5, 2019 · When putting the laptop in sleep mode, either via powerbutton or lid, you can still wake the laptop with the keyboard or touchpad, after that everything stops responding. Touchpad working for 5 mins and stopped again Moreover, When I go to the Hp website to download new driver I can't find Windows 10 option there. If the issue still persists after trying out the steps try the steps recommended below. Operating System: Windows 10 (Upgraded from 8) Hello, I keep having problems with my touchpad. Drumroll your fingers on the touchpad for ten seconds. May 29, 2021 · My HP laptop's touchpad randomly becomes unresponsive, but when it is, it still moves the cursor with an external mouse. In most cases, the issue can be resolved with some basic troubleshooting steps. As the title states, the keyboard on my new HP Envy laptop recently began to stop working at random. I have enable and unable and nothing. Mar 29, 2023 · However when I launched the computer as normal it wasn’t working again. Randomly, the touch pad buttons stop working. Use Only One Finger. I can plug in an external mouse & keyboard, it works but the pad & keyboard of the laptop is still nonfunctional. Jan 18, 2018 · I'm using the laptop. Oct 25, 2023 · when i shut my computer lid, my touchpad randomly stops working and i have to use my touchscreen instead. Every time you restart your PC, all system services will be Look for any settings related to touchpad sensitivity or Palmcheck. Update or Reinstall Touchpad Drivers: Oct 11, 2022 · Uninstalling the driver completely seems to fix the problem, but then we lose gestures and such. And I always have been facing with shitty working of the touchpad. For more information go to Using Microsoft System Restore (Windows 😎 . I appreciate your efforts to try and resolve the issue. Not sure if it's related to sleep or not. Sep 12, 2024 · The left button of the mouse pad is not working properly. Mar 24, 2024 · Help! I started my computer this morning to my realization that the touch screen or track pad does not work. Windows 11 OS is a bit glitchy sometimes, as a result, the touchpad stops working. I have tried almost everything from the forum. Jul 13, 2024 · Touchpad Stops Working Randomly. The fix that worked for me: Dec 7, 2022 · And about 10 minutes the touchpad again completely stopped working, so I had to restart the laptop a second time. Press the Windows key + I. When starting the laptop, it sometimes stops at a black screen and does not open into Windows. bios is updated, mousedriver is reinstalled, did the battery out-60secs powerdown thingy, reinstall to factory settings,tinkered with Jan 27, 2022 · I just purchased a HP Omen 16. In the device Jan 4, 2024 · If the touchpad is still not working on your laptop, proceed to the fixes below. Aug 9, 2024 · My touchpad stopped working suddenly. - In the list of devices, look for Mice and other pointing devicesupdates , expand the list - Right-click the Touchpad driver and select Update Driver Software. The normal usage is to have it keep scrolling and slowly decelerate. Updated windows. The problems with it is that you sometimes have to push hard on the touchpad for it to register your click, the mousepointer moves around on it's own and sometimes it barely works at all. I changed my touchpad through hp and it worked for few hours and stopped working again. Enable the Touchpad. . Enable touchpad in Oct 30, 2014 · Move incrementally on its own without me anywhere near the laptop (generally spazzes to the left). Click on Bluetooth and devices in the Settings app. I have an HP Pavilion G6 Notebook (Product number A4A93UA#ABA) I'm running Windows 7 (64-bit) My microprocessor (if this matters) is an Intel(R) Core(TM) i5-2430M CPU @2. - In the list of devices, look for Mice and other pointing device, expand the May 19, 2024 · Fix 3: Update or Reinstall the Touchpad Driver. May 4, 2020 · Then they'll work for at most 1 to 2 minutes and then again these 4 keys become hard to press. -Press Windows key + X -Click On Settings -Go to Devices -Click Touchpad and Enable it. Any help will be appreciated. But when i restart my laptop for3 times it starts working. Ever since I updated to Windows 11, my touchpad has stopped working randomly. Mar 18, 2021 · My brand new HP Envy x360 touch pad will just stop working at random. Aug 23, 2022 · Wait till your laptop restarts, then check whether the issue has been resolved. Discover discussions, news, reviews, and advice on finding the perfect gaming laptop. After some research: 1. I've done this on 4 different outlets and I'm getting the same result. Check the function keys: Look for a key on the top row of your keyboard with a touchpad icon (often F6, F7, or F9) and press it, possibly in combination with the Fn key. Do I try to Sep 14, 2022 · Fix 2. This is a great place to get support, find answers and tips. Let's also check if there are services that's conflicting with your touchpad. If the touchpad is intermittently failing, it could be related to drivers or hardware. This issue started on day one. Check if the touchpad works. Why is the Touchpad on My HP Laptop Not Working? On most HP laptops, you can double tap on a corner of the touchpad to enable or disable the touchpad. Press the Windows key and type Device Manager in the search. Often it occurs at a time when I can't take the time to do a restart. I've checked that my drivers are up-to-date, made sure F11 wasn't turning off my touchpad, etc. The right side works, but the left side does not. When I unplug the charger the touchpad works just fine. I have to keep my finger on the pad for about 2 seconds, and then the cursor moves. Don't worry as I have a few suggestions which should help you resolve this issue. 1. Feb 23, 2021 · Select the desired touchpad under the Devices list, and then click either Enable to turn on the device. Oct 2, 2024 · I am having trouble with the left side of the touchpad, which randomly stops responding. In "Device Management" there is a triangle on "HID I2C Device" but the drivers are all updated. When I first touch the pad the mouse cursor won't move for a couple of seconds. Made sure the touchpad is enabled Reinstalled the keyboard Aug 30, 2024 · 1. Check if the touchpad is turned on, if not, turn the button to On under Touchpad. Click on Apply and OK. Sometimes it starts working again on its own, for no apparent reason. Go to the HP Control Zone tab and disable HP Control Zone. So take some time to recall which applications you recently installed and, once identified, uninstall those apps to see if this resolves the touchpad issue on your Windows laptop. You can try updating the drivers using the HP support assistant. The lates "Event Report" is shown below. What's stranger is that the touchpad settings are not even visible in the windows settings. Enter your laptop's serial number or let the website detect your model automatically. And sometimes it stops working randomly during my work, then i just click "reset" the driver in synaptics app then it starts working. After about 5 - 10 minutes, my touchpad and/or mouse will not work. I change the mouse sensitive to high. Unfortunately, HP seems to have stopped support for this laptop in the form of compatible drivers for newer version of Windows 10. The only way to fix this for a while is Searching "Change Advanced StartUp Options" in Cortana and then clicking "restart now" under advanced startup. If the Touchpad is disabled, your laptop Touchpad stops working. I've looked for mouse settings in settings - the touchpad does not show up. Later, press the power button to come out of Jan 12, 2021 · The touchpad randomly either stops working completely, or I get double slick when I click once, the pointer moves randomly when I`m not touching the touchpad. Dec 22, 2022 · Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool. Dec 30, 2024 · Don’t worry if your touchpad stops working. Checking the Touchpad Lock and Enabling It: Some HP laptops have a touchpad lock that can be enabled or disabled with a specific key combination, usually the “F5” or “F6” key in combination with the “Fn Sometimes, touchpad issues can be resolved by adjusting your laptop's settings. Mar 3, 2022 · I've had an intermittent problem with my laptop touchpad. HP warranty expired: If you can't do that, you should have it serviced by a professional notebook (chip level) repair store. On some touchpads, you can turn the Touchpad on or off by double tapping in the upper-left corner of the Touchpad. Occurs mostly in Windows 10/11. Laptop purchased 2021 or 2022). Check Touchpad Settings: Sometimes, touchpad settings can cause issues. If I put the laptop on standby and turn it back on, the pad & keyboard rework (but will stop at some point). From what I can see: My touchpad is no longer in my devises. Open Device manager Under Mice and other pointing devices Right-click on your touchpad device then uninstall driver And restart your Laptop. Sep 8, 2020 · Here's the problem (on all computers): suddenly the pad and the keyboard stops working. I'll be happy to help you out today. The problem a Nov 29, 2018 · Welcome to HP Forums, This is a great place to get support, find answers and tips, Thank you for posting your query, I'll be more than glad to help you out 🙂 . Please check your private message icon in the upper right corner of your HP Forums profile. Jan 5, 2025 · Randomly, it would stop working, and usually restarting or disabling and re-enabling the driver would work. I think it has something to do with a loose touchpad because when i press on it a lot of times it starts working but after a while of using it again it stops working will this be covered by I have a DELL Vostro 3559 (Win 10). Ran it again. how do i fix this? Nov 22, 2024 · Hello, I have an HP Pavillion 15-inch gaming laptop. I´m tired of this. It doesn't stop working completely, but after my laptop has been on and running for an hour or so this problem starts. Press and hold the power button for about 15 seconds. However, if you’ve disabled automatic updates on Windows, the touchpad drivers on Jan 25, 2022 · Hi all, I'm having touchpad issues with my new customized HP Omen 17. You can try simple troubleshooting steps at home before seeking expert help. I have the same issue with my MECER laptop and even went and took it in for a service and fixing , but the funny part is , is the fact that my laptop is almost brand new still but it's already been sent for repairs The new update to Windows 11 is causing a lot of problems for From time to time, my left-down corner of my touchpad stops working randomly. When I plug in a new dell charger it chargers the battery but the touchpad stops working. Ran the troubleshooter. Printer Support; Computer Support; Poly Collaboration Devices Nov 16, 2024 · Hello, I have (LG GRAM 16T90P-K. This problem started occurring after upgrade from W-10 version 1709 to 1803, and it is still a problem after the last upgrade to 1809. May 16, 2023 · 1. 3. Dec 29, 2020 · I recently purchased a HP pavilion x360 convertible laptop. Rebooting fixes the problem, but usually for about 5 minutes then it comes back. Windows updates typically handle driver updates automatically. I don´t know how to correct it. This time at the login screen, the cursor was visible and the touchpad was working. Randomly click stuff as I attempt to move it. I suggest you update the Touchpad Driver from Device Manager - In Windows, search for and open Device Manager. Here is a picture of what it looks like. Within a week of having it my touchpad stopped working randomly one day and so I called HP for support. Mar 2, 2024 · I understand that the Touchpad keeps freezing randomly. but nothing worked. I have tried Windows controlers and hp ones and nothing works. To open HP Support Assistant, double-click the HP Support Assistant icon . Hi, my laptop touchpad stops working randomly every 3-4 days. I do not currently have access to a wired mouse unfortunately. While I am using the laptop the keyboard or touchpad (but never both at the same time) will randomly stop working and I will need to restart the laptop in order to get them to work again. Mousepointer isn't visible. Here is another observation. I've had the laptop for a couple of weeks and this just started happening a few days ago. 836 on 2020-05-13. Oct 10, 2023 · If your laptop’s trackpad starts working in Safe Mode, it’s possible that some of the apps or programs on your laptop are interfering with your touchpad. If will stop for a day or too, then eventually start working, then stop, etc. Jun 19, 2024 · Fix 1: Enable the Touchpad service for your laptop. Aug 6, 2024 · If your HP Pavilion x360 14 Convertible PC's touchpad is not working, here are some steps you can try to resolve the issue. It was almost impossible to use it, especially if you need to accurately move the cursor or drag something. Functions as if I am holding down the click button while I try to move it - most frustrating part when I am doing important work. If I have an application open, say Notepad, I noticed that if I mov Jun 16, 2022 · My HP Envy 15t laptop's touchpad (and sometimes the keyboard) randomly stops working. For information on how to reinstall drivers using Device Manager, see the following article: Reinstall a device driver. Double-tap to turn the Touchpad on, repeat to turn the Touchpad off. The fix wasn't of course permanent. Enable your touchpad using Settings. Click Here . The HP TouchPad, while an older device, can still be useful. Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. I can still move the pointer around but I cannot click anything. It works after I restart the laptop, but the same cycle just repeats. Oct 16, 2024 · Sometimes, simply disabling and re-enabling the touchpad can help. Click Start -> Settings -> Devices -> Touchpad to open laptop computer touchpad settings window. 1" Gaming Laptop just a few days ago. After the second restart the scrolling on the touchpad worked for the first time. It only works for the page/window I am currently on, but will not change back and forth between open windows. Aug 2, 2019 · If I attach an external mouse it works fine. Oct 4, 2021 · Hi, I have a problem with HP ENVY x360 - 15-ds0103nc, the touchpad and touchscreen randomly stops working simultaneously(usually after 1 hour of - 8180814 Mar 2, 2022 · 1. The touchpad on my laptop (HP Envy*) isn't working. I’ve been having a constant problem with my touchpad where it freezes/stops working randomly every 5-10 mins of scrolling. Anyone can help? Feb 25, 2024 · I have noticed several posts about HP spectre keyboard and touchpad defects - where it just stops working - and I have experienced that problem within 2 weeks of a Brand new HP spectre purchase. I have done the HP PC tests, failed the keyboard and the touchpad tests because, obviously, they aren’t working. Is sometimes fixed temporarily but keeps reoccurring. Jul 28, 2023 · Save your work and restart the laptop to see if the touchpad starts working again. I understand that the mouse cursor stops working. Check the Touchpad Settings. I updated the drivers and reistalled them it worked for few days and again stopped working. It's still considered 'on' in the settings, but it doesn't register any input. This happens both with Edge and Chrome. So, I have a HP Pavilion 15 gaming laptop (with Windows 11), and this morning when I used it everything was working. I have restarted the system, shut down my laptop, turned the touchpad on and off, uninstalled and re-installed the drivers, etc. I've updated the drivers, done all the updates, checked the bios, hard restarted the computer, Get support for your HP products, including troubleshooting, setup guides, and user manuals. but not its completely stopped working, I tried to install the bios again last night. If issue persist, let's download the updated driver What is the exact model of your HP x360 Convertible computer? To check the system model proceed with these steps. but recently I noticed that on random occasions the touchpad starts working, and then again, suddenly it stops working. Check Touchpad Settings: Go to Settings > Devices > Touchpad. Thank you for posting your query, I will be glad to help you. Enable Touchpad in Settings. Not sure if I clicked something by mistake, my cat walked on the buttons or what. I'm using it normally and the touchpad and keyboard randomly stop working. Using the newest driver available. Model-HP notebook 15 BS145-TU When i turn on the laptop the touchpad doesn't works, when i check in Device manager under synaptics driver it says it is not present. I see that you are facing trackpad issues with your HP Notebook 15s-Fq1002na. The mouse still works, but whenever I disconnect it the cursor disappears and clicking the touchpad or tapping it or using it in any way, doesn't do anything. I have updated everything already. This happened to me several years ago. My keyboard is working fine, it is just my touchpad that has stopped working. Most of the time, you can get your touchpad working again quickly and easily. It works sometimes, when it is working all touchpad functionalities are accessible. 10. Restarting my laptop fixes it for awhile, but eventually it'll go down again and I'll have to restart it again (usually after about an hour of use). If your touchpad stops working, try these steps: Make sure there is no dust or dirt on the touchpad. Click My devices in the top menu, and then click Updates in the My PC. It seems like this is a known issue, and I need advice on what I should do. Jan 26, 2018 · Welcome to HP Forums, This is a great place to get support, find answers and tips, Thank you for posting your query, I'll be more than glad to help you out 🙂 . Because of this, I had to force shutdown my laptop because I couldn't do a graceful shutdown (no USB mouse). To diagnose this we will do some easy steps, before we get into it, we recommend you to restart your laptop because it may fix your Synaptics touchpad Support Menu. My laptop's touchpad works when I turn on the laptop, but it stops working randomly. It often works again for a brief period before malfunctioning again. I have 4GB of system memory. How to fix a laptop touchpad that's not working. I've had to use a mouse, but once even that froze. Click My devices on the top of the HP Support Assistant window, and then click Updates in the window for your device. This is going to sound stupid, but hear me out: Much like the iPhone 4, you might be holding it wrong. Jan 21, 2025 · Good morning, the notebook has problems with the touch pad which completely randomly stops working. Jan 30, 2019 · The cursor stops moving every second for about one second even when the mouse or touchpad is moved evenly. If you need to troubleshoot and fix TouchPad issues on the HP Spectre X360, this tutorial is for you. I am using Windows 10 on a HP laptop, with the integrated Synaptics SMBus Touchpad. Reconnect the power adapter and turn on your laptop. 2. I have the touchpad icon always on at the bottom right of my taskbar and its indicators light up when I touch the buttons or move my finger over the pad, it's just that the on screen arrow doesn't do anything. 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